Privacy Policy

1. Introduction

GS Financial Group Pty Ltd (ACN 690 019 580) (“we”, “us”, or “our”) is committed to protecting your privacy. This Privacy Policy explains how we, and the entities within our group, collect, use, disclose and safeguard your personal information in accordance with the Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs). It applies to this website and to the group’s operating platforms, including Get Solutions Financial Group and Get Private.

2. Information we collect

We may collect the following types of information. Personal information:

• Name and contact details (email, phone number, business address)
• Professional credentials and licensing information
• Business information (company or brokerage name, ABN, ACN)
• Financial information related to transaction and deal submissions
• Communication records and correspondence

Technical information: IP address, browser type and device information; website usage data and analytics; cookies and similar tracking technologies; and login credentials and session information where an account exists on one of our platforms.

3. How we collect information

We collect information through:

• Direct interactions when you submit enquiries or contact us
• Website forms, including contact and enquiry forms
• Email and phone communications
• The group’s platforms when you create an account or submit an application
• Automated technologies such as cookies and analytics tools
• Third-party sources such as credit reporting agencies or public registers

4. How we use your information

We use your personal information to:

• Provide and deliver the services you request
• Process and assess transaction submissions and finance applications
• Communicate with you about our services and respond to enquiries
• Verify your identity and professional credentials
• Conduct credit assessments and due diligence
• Improve our services and develop new offerings
• Comply with legal and regulatory obligations
• Send marketing communications (with your consent)
• Maintain security and prevent fraud
• Analyse website usage and improve user experience

5. Disclosure of information

We may disclose your personal information to:

• Entities within the GS Financial Group corporate group, including Get Solutions Financial Group and Get Private
• Funding partners and lenders for the purpose of assessing and structuring finance solutions
• Service providers who assist in our operations (IT services, legal, accounting)
• Regulatory authorities and government agencies as required by law
• Credit reporting agencies for credit assessment purposes
• Professional advisers (lawyers, auditors, insurers)
• Third parties with your explicit consent

We do not sell, rent or trade your personal information to third parties for marketing purposes.

6. Data security

We implement appropriate technical and organisational measures to protect your personal information against unauthorised access, alteration, disclosure or destruction. These measures include:

• Secure data encryption during transmission and storage
• Access controls and authentication protocols
• Regular security assessments and updates
• Staff training on data protection and confidentiality
• Secure physical and electronic document storage

7. Data retention

We retain your personal information for as long as necessary to fulfil the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Financial records and transaction documentation are typically retained for a minimum of 7 years in accordance with legal and regulatory requirements.

8. Your rights

Under the Privacy Act 1988 (Cth), you have the right to:

• Access the personal information we hold about you
• Request correction of inaccurate or incomplete information
• Request deletion of your personal information (subject to legal obligations)
• Opt out of receiving marketing communications
• Lodge a complaint about how we handle your personal information
• Request information about how we collect, use and disclose your data

To exercise these rights, please contact us using the details provided in Section 12.

9. Cookies and tracking technologies

We use cookies and similar tracking technologies to enhance your browsing experience, analyse website traffic and understand user behaviour. You can control cookie settings through your browser preferences, though disabling cookies may affect website functionality. Types of cookies we use include essential cookies for website functionality, analytics cookies to understand website usage, and preference cookies to remember your settings.

10. Third-party websites

Our website may contain links to third-party websites, including the websites of our operating platforms and funding partners. We are not responsible for the privacy practices of external sites we do not control. We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to this Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting the updated policy on our website with a revised “Last updated” date. We encourage you to review this Privacy Policy periodically.

12. Contact us

If you have any questions, concerns or complaints about this Privacy Policy or how we handle your personal information, please contact us via the Contact page on this website, or write to:

Privacy Officer, GS Financial Group Pty Ltd, Level 34, 1 Eagle St, Brisbane City, QLD 4000. Phone: 1300 904 318. ABN: 53 690 019 580 | ACN: 690 019 580.

If you are not satisfied with our response to your privacy complaint, you may contact the Office of the Australian Information Commissioner (OAIC) at www.oaic.gov.au or by calling 1300 363 992.